Sinhala (Sri Lanka)Tamil-Sri Lanka

Citizen chater of Ds 2016

Citizen Charter of Divisional Secretariat

Serial No

Service provided

Main document to be produced

Max time taken to serve

Main officer responsible

1

Issuing of residency certificates

National Identity Card

1/2 Hour

Certification officer/AO/Ast.Div.Sec

2

Issuing of valuation certificates

Completed certificate

½ Hour

Divisional Secretary

3

Issuing of income certificates

Application certified by the div secretariat

½ Hour

Asst Div Sec/Div Sec

4

Issuing Birth/Death/Marriage Certificates

Completed Application

15 Minutes

Additional Dist. Registrar

5

Approval to release of compulsory savings

Respective application form

1 Hour

Divisional Secretary

6

Issuing of Income License

Application with the Documents

1 Hour

Accountant

7

Issuing of Application for Passport

National Identity Card

10 Minutes

Certification Officer

8

Issuing of assessment certificate

Assets deed with recommendation from GN

½ Hour

Div Sec

9

Issuing of land license after approval

Approved Application

1 Day

Div Sec

10

Recommendation of miscellaneous  subsidies

Prescribe from with recommendation from social services officer

1 Weeks

Div Sec / Asst Div Sec

11

Approval of public donations

Prescribe from with recommendation from social services officer

2 weeks

Div Sec / Asst Div Sec

12

Payments of samurdhi grants

Application with written supporting documents

3 Days

Div Sec/Ast.Div.Sec

13

Subsidies paid by Social Development Fund

Application with recommendation

1 Days

Div Sec

14

Provision of solutions for electricity objections

Electricity objections summons letter

2 Weeks

Div Sec/Ast.Div.Sec

15

Approval of loans mortgages on land title deed

Land title deed

1 Day

Div Sec

16

Business Registration(Including inspections)

Recommended Application

2 weeks

Div.Sec.

17

Issuing of sand/metal License (Including Inspection)

Recommended Application

2 weeks

Div.Sec.

18

Recommending Electricity Application

Recommended application with deed

½ Hour

AO/Asst Div Sec

19

Issuing of license to transport animals

Application approved by veterinary surgeon

½ Hour

Asst Div Sec

20

Issuing of timber permit

Recommended Application

2 weeks

Div Sec

21


Issuing of senior citizenship Identity Card

Birth Certificate

2 weeks

Asst Div Sec

22

Transferring of ownership of gift of land

Deed of land and application

2 Weeks

Div Sec

23

Naming of succession  for gifted land

Common 155 application with recommendation

3 Weeks

Div Sec

24

Registration of birth after prescribe time


Application together with documentary evidence

4 Weeks

Additional District Registrar

25

Provision of disaster loans

Application with recommended from GN /

2 Weeks

Asst Div Sec

26

Issuing of timber transport license

Application

2 Weeks

Div Sec

27

Naming of transfer of license land

License and GN report

1 Day

Div Sec

28

Issuing of Toddy License

Recommended report from excise dept

2 Hours

Div Sec

29

Submitting of National Identity Card to RGD

Application recommended by GN

3 Days

AO/Asst Div Sec